{"id":9902,"date":"2022-01-26T14:10:44","date_gmt":"2022-01-26T19:10:44","guid":{"rendered":"https:\/\/robocutstudio.com\/?page_id=9902"},"modified":"2024-01-30T12:30:21","modified_gmt":"2024-01-30T17:30:21","slug":"support-et-entretien","status":"publish","type":"page","link":"https:\/\/robocutstudio.com\/fr\/support-et-entretien\/","title":{"rendered":"Support et entretien"},"content":{"rendered":"<div class=\"wpforms-container wpforms-container-full wpforms-block wpforms-block-1d9d9fc7-5ab4-47b0-94cd-30577c912e8f\" id=\"wpforms-9893\"><form id=\"wpforms-form-9893\" class=\"wpforms-validate wpforms-form wpforms-ajax-form\" data-formid=\"9893\" method=\"post\" enctype=\"multipart\/form-data\" action=\"\/fr\/wp-json\/wp\/v2\/pages\/9902\/?wpforms_form_id=9893\" data-token=\"50c6416ac0bb61bd0a5b48074a9736f8\" data-token-time=\"1776977957\"><noscript class=\"wpforms-error-noscript\">Veuillez activer JavaScript dans votre navigateur pour remplir ce formulaire.<\/noscript><div class=\"wpforms-field-container\"><div id=\"wpforms-9893-field_6-container\" class=\"wpforms-field wpforms-field-name\" data-field-id=\"6\"><label class=\"wpforms-field-label\" for=\"wpforms-9893-field_6\">Compagnie <span class=\"wpforms-required-label\">*<\/span><\/label><input type=\"text\" id=\"wpforms-9893-field_6\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][6]\" required><\/div><div id=\"wpforms-9893-field_7-container\" class=\"wpforms-field wpforms-field-name\" data-field-id=\"7\"><label class=\"wpforms-field-label\" for=\"wpforms-9893-field_7\">Personne contact  <span class=\"wpforms-required-label\">*<\/span><\/label><input type=\"text\" id=\"wpforms-9893-field_7\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][7]\" required><\/div><div id=\"wpforms-9893-field_8-container\" class=\"wpforms-field wpforms-field-email\" data-field-id=\"8\"><label class=\"wpforms-field-label\" for=\"wpforms-9893-field_8\">Courriel <span class=\"wpforms-required-label\">*<\/span><\/label><input type=\"email\" id=\"wpforms-9893-field_8\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][8]\" spellcheck=\"false\" required><\/div><div id=\"wpforms-9893-field_15-container\" class=\"wpforms-field wpforms-field-checkbox wpforms-list-inline\" data-field-id=\"15\"><label class=\"wpforms-field-label\">Disponibilit\u00e9s <span class=\"wpforms-required-label\">*<\/span><\/label><ul id=\"wpforms-9893-field_15\" class=\"wpforms-field-required\"><li class=\"choice-1 depth-1\"><input type=\"checkbox\" id=\"wpforms-9893-field_15_1\" name=\"wpforms[fields][15][]\" value=\"Avant-midi\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-9893-field_15_1\">Avant-midi<\/label><\/li><li class=\"choice-2 depth-1\"><input type=\"checkbox\" id=\"wpforms-9893-field_15_2\" name=\"wpforms[fields][15][]\" value=\"Apr\u00e8s-midi\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-9893-field_15_2\">Apr\u00e8s-midi<\/label><\/li><li class=\"choice-3 depth-1\"><input type=\"checkbox\" id=\"wpforms-9893-field_15_3\" name=\"wpforms[fields][15][]\" value=\"Soir\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-9893-field_15_3\">Soir<\/label><\/li><li class=\"choice-4 depth-1\"><input type=\"checkbox\" id=\"wpforms-9893-field_15_4\" name=\"wpforms[fields][15][]\" value=\"Autre (Pr\u00e9ciser ci-dessous)\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-9893-field_15_4\">Autre (Pr\u00e9ciser ci-dessous)<\/label><\/li><\/ul><\/div><div id=\"wpforms-9893-field_26-container\" class=\"wpforms-field wpforms-field-text\" data-field-id=\"26\"><label class=\"wpforms-field-label\" for=\"wpforms-9893-field_26\">Pr\u00e9cision<\/label><input type=\"text\" id=\"wpforms-9893-field_26\" class=\"wpforms-field-medium\" name=\"wpforms[fields][26]\" ><\/div><div id=\"wpforms-9893-field_16-container\" class=\"wpforms-field wpforms-field-textarea\" data-field-id=\"16\"><label class=\"wpforms-field-label\" for=\"wpforms-9893-field_16\">Quels sont les manifestations du probl\u00e8me ?  <span class=\"wpforms-required-label\">*<\/span><\/label><textarea id=\"wpforms-9893-field_16\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][16]\" required><\/textarea><div class=\"wpforms-field-description\">Par qui ou par quel \u00e9l\u00e9ment le probl\u00e8me est-il signal\u00e9 ?\r\nQuels sont les codes et les messages d&rsquo;erreur ?\r\nQuelle est la nature du bris ou de la panne? Par exemple, s&rsquo;agit-il d&rsquo;une pi\u00e8ce bris\u00e9e, d&rsquo;un blocage, d&rsquo;un arr\u00eat total, d&rsquo;une d\u00e9t\u00e9rioration des performances ou d&rsquo;un r\u00e9sultat incorrect ?<\/div><\/div><div id=\"wpforms-9893-field_17-container\" class=\"wpforms-field wpforms-field-textarea\" data-field-id=\"17\"><label class=\"wpforms-field-label\" for=\"wpforms-9893-field_17\">O\u00f9 et quand le probl\u00e8me se produit-il ? <span class=\"wpforms-required-label\">*<\/span><\/label><textarea id=\"wpforms-9893-field_17\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][17]\" required><\/textarea><div class=\"wpforms-field-description\">Le probl\u00e8me se produit-il uniquement \u00e0 une certaine heure du jour ou de la nuit ?\r\nQuelle est la fr\u00e9quence du probl\u00e8me ?\r\nQuelle est la s\u00e9quence d&rsquo;\u00e9v\u00e9nements conduisant au signalement du probl\u00e8me ?\r\nLe probl\u00e8me s&rsquo;est produit apr\u00e8s un r\u00e9assemblagne ou un d\u00e9m\u00e9nagement ?<\/div><\/div><div id=\"wpforms-9893-field_18-container\" class=\"wpforms-field wpforms-field-textarea\" data-field-id=\"18\"><label class=\"wpforms-field-label\" for=\"wpforms-9893-field_18\">Dans quelles conditions le probl\u00e8me se produit-il ?  <span class=\"wpforms-required-label\">*<\/span><\/label><textarea id=\"wpforms-9893-field_18\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][18]\" required><\/textarea><div class=\"wpforms-field-description\">Le probl\u00e8me se produit-il toujours lors de l&rsquo;ex\u00e9cution de la m\u00eame t\u00e2che ?\r\nUne certaine s\u00e9quence d&rsquo;\u00e9v\u00e9nements se produit-elle toujours avant que le probl\u00e8me survienne ?<\/div><\/div><div id=\"wpforms-9893-field_19-container\" class=\"wpforms-field wpforms-field-textarea\" data-field-id=\"19\"><label class=\"wpforms-field-label\" for=\"wpforms-9893-field_19\">Le probl\u00e8me peut-il \u00eatre reproduit ? <span class=\"wpforms-required-label\">*<\/span><\/label><textarea id=\"wpforms-9893-field_19\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][19]\" required><\/textarea><div class=\"wpforms-field-description\">Le probl\u00e8me peut-il \u00eatre reproduit sur demande? 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